Call 1.866.204.8611 to speak with a care professional. Outside FL, GA, DC, MD and VA? Call NPHI 844.438.6744.
Call 1.866.204.8611 to speak with a care professional.
Chapters Health Hospice Care
Hospice care is making sure every chapter of life can be lived well. It’s also about empowering patients and their loved ones with choices.
Understanding Hospice Care
We’re reinventing healthcare by keeping you and your needs at the heart of everything we do. Part of our overall mission is to provide quality lifetime care at minimal cost. Hospice care services focus on providing patients with the best possible remaining quality of life. With in-depth care, education and training, we offer pain reduction, maximum comfort, and emotional and spiritual support for patients and families.
What exactly is hospice care?
Hospice care focuses on pain control and symptom management, allowing individuals facing life-limiting illnesses to die as they lived their lives — in comfort, at peace and in control of their care and surroundings.
Hospice care is primarily provided in the home — whether “home” is a person’s house or a long-term care facility, a nursing home or an assisted living facility. Why? At home, patients are surrounded by the loving support of their family and friends.
What levels of hospice care do you provide?
- Routine hospice care services are provided at the patient’s home and are available around the clock. These services are delivered by our experts in pain management and symptom control.
- Continuous care is provided when a patient needs more constant care. With a goal to provide symptom management at the patient’s residence rather than transferring him/her to a hospital, we provide short-term, periodic and supplemental support in the home, nursing home or assisted living facility. Continuous care is available in short periods of time, varying in length up to 24 hours a day.
- Respite care helps caregivers deal with the many demands they shoulder during this trying time. Respite care is available for up to five days and is usually provided in the nursing care setting.
- Inpatient care is provided during a medical crisis to control or manage complex symptoms. The patient may be in a hospital, skilled nursing facility or Chapters Health hospice house. Although inpatient care takes place outside the patient’s primary residence, our team continues to coordinate care. “Inpatient care” can also include inpatient level of care in a contracted bed (either hospital or skilled nursing facility).
Please click here for our current hospice house visitation policy.
What specialty services does Chapters Health Hospice Care provide?
We offer a full continuum of hospice care to support patients in whatever stage of illness they face. Our integrated team coordinates ongoing care that encompasses physical, spiritual, social and emotional needs, continually responding as the illness progresses and a higher level of care is needed. Our hospice care services include:
- Expert medical care
- Emotional and spiritual support
- Medications, medical equipment
- Patient and family education
- Pediatric programs
- Specialized care programs for patients with heart disease
- Specialized care programs for patients with lung and respiratory diseases, including COPD
- Access to palliative therapies such as radiation, chemotherapy, cardiac and other infusions
- Ventilator withdrawal
- Grief services for individuals and families
- Support groups
- Annual grief camps for children
- Chapters Health Valor Program to honor Veterans and First Responders
Are Chapters Health-affiliated hospices Medicare-certified?
Yes, all of our hospices are Medicare-certified. Our hospices provide all four levels of hospice care described in the Medicare Conditions of Participation: routine home care, general inpatient care, continuous care and respite care. Care is provided by a team of:
- Physicians
- Therapists
- Nurses
- Grief Specialists
- Hospice aides
- Chaplains
- Social workers
- Volunteers
Who will be caring for the patient?
An individualized plan of care is developed for each patient and family based on their individual needs in consultation with the patient’s hospice attending physician and the hospice interdisciplinary team. Chapters Health follows the plan of care to address the patient’s and family’s physical, psychosocial, emotional and spiritual needs, discussing and addressing those needs regularly with the patient and family. All aspects of care are seamlessly coordinated and provided by the team, based on the needs of the patient and family.
How do I pay for hospice care?
Click here to learn more about paying for services.
I have more questions. Where do I go to learn more about Chapters Health Hospice Care?
Connect with a care professional 24/7/365. Call HospiceHelp24® at 1.866.204.8611 or Contact Us.
Chapters Health System is here to support you.
Frequently Asked Questions
I need help. How do I get started?
Beginning the hospice journey can feel overwhelming, but we're here to guide you. First, consult with your loved one's primary care physician to discuss if hospice care is the right choice based on their health condition. If the physician recommends hospice, they will provide a referral. Once you have this, reach out to our hospice team. We'll schedule an initial assessment to understand the specific needs and wishes of your loved one. This meeting ensures we provide the most compassionate and tailored care. Remember, our dedicated team is always here to answer questions and offer support every step of the way.
Do you have services where I live?
Chapters Health System is headquartered in Temple Terrace, Florida, with services available in many counties throughout the state as well as around the metro area of Atlanta, Washington, DC along with Virginia and Maryland.
Does insurance cover this?
Chapters Health System services can be paid by Medicare, Medicaid and many insurances along with additional options.
We accept Medicare, Medicaid, Tricare and most private insurances. Under Medicare, Medicaid and Tricare, hospice is an all-inclusive benefit—all services, medications, home medical equipment and medical supplies related to the patient’s illness are covered.
What is the difference between palliative care and hospice?
Palliative care and hospice both prioritize comfort and quality of life, but they serve different purposes. Palliative care can be introduced at any stage of a serious illness, and it can be provided alongside curative treatments. Its focus is on managing symptoms and providing relief. Hospice care, on the other hand, is specifically for those who are in the final stages of a terminal illness, typically when the patient has six months or less to live and curative treatments are no longer pursued. Both approaches emphasize a holistic approach, addressing the physical, emotional and spiritual needs of patients and their families.
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About Us
Established in 1983 as a community-centered, nonprofit entity, Chapters Health has grown exponentially through its radical approach to healthcare that leverages a one-of-a-kind system to support patients, families, and caregivers across the country, while remaining grounded in the mission of taking care of patients, or taking care of those who do®.











