“Taking care of patients and taking care of those who do.” ®

“Taking care of patients, or taking care of those who do.”

Agreement for Terms and Conditions of Use

Please read this before accessing our website.

Thank you for visiting this website (the “Website”) of Chapters Health System, Inc. and its affiliates (collectively, “Chapters Health”). This page contains the Agreement for Terms and Conditions of Use (the “Agreement”) that apply to any use of the Website. This Agreement shall not be applicable to any interaction with Chapters that occurs outside the use of the Website. Please read this Agreement carefully, as any use of the Website shall constitute your agreement to the terms and conditions in the Agreement.

The content on this Website is not intended to be a substitute for professional medical advice, diagnosis, or treatment, and does not constitute medical or other professional advice. You should always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking professional medical advice because of something you have read on this Website. If you think you may be having a medical emergency, call your doctor or “911” immediately.

I. Headings

Headings within this Agreement are for your convenience only and have no effect in limiting or extending the language of the provisions to which they refer.

II. Website Changes

Chapters reserves the right to periodically make changes to this Agreement, with such changes being effective immediately. Any use of the Website following any changes to this Agreement, constitutes an agreement to the new changes. Therefore, it is important to review this page periodically before use of the Website.

III. Electronic Communication

Certain areas of the Website may allow for the voluntary submission of personal information electronically. Chapters has taken reasonable steps in order to ensure that your personal information remains private. However, please be aware that if you elect to submit your personal information over the Internet, you are accepting the risk of an unauthorized third party potentially intercepting this information. Through use of this Website, you agree to accept all liability that occurs from the interception, access, or use of the information sent to Chapters electronically either through this Website or other electronic means.

The use of this Website does not create any legal relationship between you and Chapters. This means the information you provide is not protected under the confidentiality laws that protect communications, including, without limitation, communications between a person and a physician, attorney, psychotherapist or minister. Therefore, do not share information that you would like kept confidential.

By the acceptance of an electronic communication, Chapters is in no way taking on any obligation to respond to such communication.

By voluntarily providing your mobile phone number to Chapters Health System, you consent to receive electronic communications, including text messages (SMS), related to your relationship with Chapters Health. Messaging frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP. Your consent to receive text messages is not a condition of receiving services from Chapters Health.

Information regarding the collection, use, and protection, including mobile phone numbers and text messaging consent information, is available in our Information Security Practices, located at: https://www.chaptershealth.org/information-security-practices/. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

IV. External Links

Any link found on the Website has been provided by Chapters as an educational resource to those interested in learning more about hospice, health care and end-of-life issues. The presence of a link on the Website does not indicate an endorsement of the organization or its website content by Chapters.

V. Website Security

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host, or network, including, without limitation, via means of submitting a virus to the Website, overloading, flooding, spamming, mailbombing, or crashing; (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Chapters may investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any activity being conducted on the Website. You agree not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Website other than the search engine and search agents available from us on the Website and other than generally available third party web browsers (e.g., Google Chrome, Microsoft Explorer).

VI. Limitation of Liability/Indemnification

YOU AGREE TO RELEASE AND HOLD HARMLESS CHAPTERS FROM ANY DAMAGE THAT OCCURS FROM USE OR RELIANCE ON THIS WEBSITE. THIS SHALL APPLY, WITHOUT LIMITATION, TO ANY LIABILITY IN CONTRACTS, TORTS, OR NEGLIGENCE.

IN ADDITION, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD CHAPTERS, ITS AFFILIATES, OFFICERS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS’ FEES AND COSTS, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR USE OF THE WEBSITE.

VII. Warranty.

Chapters does not warrant that the Website will be interrupted, error-free, or free of viruses or other defects. The information, products and services published on the Website may contain inaccuracies or typographical errors. Chapters makes no warranty as to the results that may be obtained from the use of the Website or Website’s links as to the accuracy, reliability, or currency of any information content, service, or merchandise provided.

VIII. Proprietary Rights in Materials Displayed on Website

You acknowledge and agree that the art, text, video, audio, images, site design, interfaces and graphics (collectively, “Materials”) contained on the Website are all protected by copyright, trademark, patent, or other intellectual property laws. You may only access and use the Materials for personal or educational purposes. If you print any of the Materials for personal or educational purposes you must include any copyright notice originally included with the Materials. The Materials shall not be copied, used or modified in whole or in part for commercial use or distribution without the express written consent of Chapters. Trademarks shall not be used in any product or service not offered by Chapters without Chapters’ express written consent. If Chapters does consent to the use of any of the Materials, the use shall be limited strictly to the specific agreed upon use and activity.

IX. COPPA Statement

Chapters is committed to protecting the privacy of children. This Website is not intended or designed to attract children under the age of 13. We do not collect personally identifiable information from any person we actually know is a child under the age of 13.

X. Construction

The construction and application of this Agreement shall be governed and construed in accordance with the laws of the State of Florida. In addition, all actions or claims arising out of the Website shall be decided under Florida law.

XI. Severability

Should any part of this Agreement be rendered or declared invalid by a court of competent jurisdiction, such invalidation of such part or portion of the Terms should not invalidate the remaining portions thereof, and they shall remain in full force and effect.

Chapters, Chapters Health and the Chapters Health logo are registered service marks of Chapters Health System, Inc.

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About Us

Established in 1983 as a community-centered, nonprofit entity, Chapters Health has grown exponentially through its radical approach to healthcare that leverages a one-of-a-kind system to support patients, families, and caregivers across the country, while remaining grounded in the mission of taking care of patients, or taking care of those who do®.

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John J. Whyte, MD, MPH

CEO and Executive President,
American Medical Association

John Whyte, MD, MPH serves as the CEO and Executive Vice President of the American Medical Association, the nation’s largest physician organization.

Prior to the AMA, Dr. Whyte served as the Chief Medical Officer at WebMD, leading initiatives that expanded strategic partnerships, created new business opportunities, and positioned WebMD at the forefront of digital health innovation. He was a pivotal force in evolving WebMD’s digital platforms from content delivery engines to powerful tools connecting consumers directly to care, establishing critical new revenue models. He is a recognized leader in healthcare delivery and regulation and is consistently named as one of the Top 20 Health Influencers.

Before joining WebMD, Dr. Whyte served as Director of Professional Affairs and Stakeholder Engagement at the U.S. Food and Drug Administration’s Center for Drug Evaluation and Research. There, he spearheaded groundbreaking initiatives to modernize clinical trial design, expand diversity in research, and advance the regulatory use of real-world evidence — efforts that continue to impact patient-centered drug development today.

Earlier, as Chief Medical Expert and Vice President of Health and Medical Education at Discovery Channel, Dr. Whyte launched educational programming that captured both medical and mainstream audiences, successfully aligning mission-driven health education with corporate funding strategies and building new multimedia brand identities.

At the Centers for Medicare & Medicaid Services (CMS), Dr. Whyte played a pivotal role in formalizing Medicare’s national coverage decision process, directly shaping payment policies and advancing innovative models to improve healthcare outcomes. His experience at CMS demonstrates a deep understanding of health policy, reimbursement strategies, and the critical intersection of clinical innovation and payment models.

A board-certified internist, Dr. Whyte completed his MD at Hahnemann University School of Medicine, his residency at Duke University Medical Center and earned his MPH in Health Policy and Management at Harvard University. He previously served as a health services research fellow at Stanford University. An accomplished author, Dr. Whyte has written extensively for both professional and consumer audiences, including five best-selling book

Andrew Molosky on podcast

Dr. Venki Ramakrishnan

Nobel Laureate

Venki Ramakrishnan is an American and British molecular biologist who shared the 2009 Nobel Prize in Chemistry. He currently works at the world-renowned MRC Laboratory of Molecular Biology in Cambridge, England and from 2015-2020, he served as President of the Royal Society, one of the world’s oldest scientific organizations. He is best known for his work on protein synthesis, the process by which genetic information is used by the ribosome to make the thousands of proteins that make life possible. This process is fundamental to all life and its dysfunction leads to many diseases as well as to aging. He is a member of the US National Academy of Sciences and was knighted by the British government in 2012. In 2022, he received one of Britain’s highest civilian honors, the Order of Merit, which is restricted to 24 people across all fields.

In addition to his academic work, Ramakrishnan is a science partner of the venture capital fund Ahren Innovation Capital, and on the boards of the AI-based drug development company, Isomorphic Labs, and the British Library. He recently co-founded RNAvate, an RNA therapeutics company based on stable, next-generation RNA molecules. In the public arena, he played a leadership role when he was president of the Royal Society, including dealing with the consequences of Brexit and helping convene the Society’s response to provide advice during the covid pandemic and did a significant amount of public engagement including articles in the press and appearances on national media.

Ramakrishnan is the author of two popular books: Gene Machine (2018), a very frank scientific memoir about the race for the structure of the ribosome that led to the Nobel Prize; and Why We Die: The New Science of Aging and the Quest For Immortality (2024), which looks at the biology of aging and efforts to combat it.

Andrew Molosky on podcast

Marwa El-Menshawi, MD, MPH

Chief Operating Officer, PACE Chapters Health System

Marwa El-Menshawi, MD is the Chief Operating Office for Hope PACE. She is a triple board-certified physician, specializing in Family, Geriatric and Hospice Medicine. Dr. El-Menshawi's focus is on improving the lives of those affected by advanced age and serious illness through innovation in high complexity and value-based care. She has almost 20 years of clinical, academic and healthcare leadership experience.

Dr. El-Menshawi is a member of the American Academy of Family Medicine and the National PACE Association. She serves on the Mayor's Committee for Livability and Healthy Aging, focused on serving the community through advocacy and education, recommending and promoting programs and initiatives that benefit older adults.

Dr. El-Menshawi earned her Medical Doctorate as a Magna Cum Laude graduate from the University of Alabama School of Medicine and was awarded the distinguished membership into the Alpha Omega Alpha medical honors society, along with multiple academic achievement awards including the American Medical Women's Association Glasgow-Rubin Achievement Citation, the Merck Manual Award and the Peacock Teaching Fellowship. She completed her residency in Family Medicine and Certificate of Added Qualifications in Geriatric Medicine following a Geriatrics Fellowship at Advent Health in Orlando, FL. She serves as a Clinical Assistant Professor of Geriatrics at the Florida State University College of Medicine and an Assistant Professor of Family Medicine at the University of Central Florida College of Medicine.

Andrew Molosky on podcast

Andrew Molosky

President and CEO, Chapters Health System

Andrew Molosky is the President and Chief Executive Officer of Chapters Health System, the country's defining chronic illness organization, comprised of more than 30 different companies and programs, including the nation's largest nonprofit hospice network, PACE, value-based care such as CareNu, a Medicare Advantage plan, managed services organizations, technology solutions, advanced illness offerings, and more.
Established in 1983 as a community-centered, nonprofit entity, Chapters Health has grown exponentially through Molosky's innovative approach to healthcare, becoming a national leader recognized by Great Places to Work, Fortune, USA Today, and others for being a top place to work.
As a leading voice in healthcare, Molosky is routinely engaged as a consultant, speaker, and mentor. Molosky is modeling and leading across several industries concurrently.
Molosky has more than 20 years of experience spanning an array of geographies and organizations, including publicly traded, privately held, and nonprofit. He completed his undergraduate work at the University of Toledo and his Master of Business Administration from the Ken Blanchard College of Business at Grand Canyon University, additionally holding his Fellowship from the American College of Healthcare Executives.