Call 1.866.204.8611 to speak with a care professional. Outside FL, GA, DC, MD and VA? Call NPHI 844.438.6744.
Call 1.866.204.8611 to speak with a care professional.
Paola Bianchi Delp
Paola Bianchi Delp joined Chapters Health System in November 2019 as chief business development officer. Paola has worked with Chapters Health System since December 2018 as a consultant, reviewing and analyzing the company’s existing managed care contracts. Paola was named the president of CareNu/ASSURITY DCE in April 2021.
In her current role, Paola maintains and expands Chapters Health System’s relationships with payors, hospital systems and ACOs, and works to develop strategic partnerships for Chapters Health. In this role, she provides leadership and strategic direction within the evolving accountable healthcare environment with an emphasis on alternative payment models and population health. She was asked to led the population health strategy with accountability for the following: commercial and government value-based contracting, managed care MSO services, risk contracting and network operations.
Paola is equipped with more than 25 years of experience in the healthcare industry. Before she began working with Chapters Health, Paola was the president of her own healthcare consulting firm where she provided expertise and industry guidance across the United States. Paola consulted across healthcare segments ranging from business development to managed care to mergers and acquisitions.
Paola’s notable career in the healthcare industry also includes leadership roles at United Healthcare, Physician Healthcare Plans, Ramsay-HMO and a number of leading hospital systems. Paola pioneered a risk-based delivery model which allowed her to launch several alliances with independent physician associations, physician-hospital organizations, Medicare-shared savings and accountable care organizations programs.
An active member of the American College of Healthcare Executives, Paola has also served on the board of directors with the American Hospital Association in Managed Care.
Paola earned her Bachelor of Science degree in public relations from the University of Florida and a Master of Business Administration and a Masters in Healthcare Administration from the University of South Florida.
Chapters Health System is here to support you.
Frequently Asked Questions
I need help. How do I get started?
Beginning the hospice journey can feel overwhelming, but we're here to guide you. First, consult with your loved one's primary care physician to discuss if hospice care is the right choice based on their health condition. If the physician recommends hospice, they will provide a referral. Once you have this, reach out to our hospice team. We'll schedule an initial assessment to understand the specific needs and wishes of your loved one. This meeting ensures we provide the most compassionate and tailored care. Remember, our dedicated team is always here to answer questions and offer support every step of the way.
Do you have services where I live?
Chapters Health System is headquartered in Temple Terrace, Florida, with services available in many counties throughout the state as well as around the metro area of Atlanta, Washington, DC along with Virginia and Maryland.
Does insurance cover this?
Chapters Health System services can be paid by Medicare, Medicaid and many insurances along with additional options.
We accept Medicare, Medicaid, Tricare and most private insurances. Under Medicare, Medicaid and Tricare, hospice is an all-inclusive benefit—all services, medications, home medical equipment and medical supplies related to the patient’s illness are covered.
What is the difference between palliative care and hospice?
Palliative care and hospice both prioritize comfort and quality of life, but they serve different purposes. Palliative care can be introduced at any stage of a serious illness, and it can be provided alongside curative treatments. Its focus is on managing symptoms and providing relief. Hospice care, on the other hand, is specifically for those who are in the final stages of a terminal illness, typically when the patient has six months or less to live and curative treatments are no longer pursued. Both approaches emphasize a holistic approach, addressing the physical, emotional and spiritual needs of patients and their families.
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About Us
Established in 1983 as a community-centered, nonprofit entity, Chapters Health has grown exponentially through its radical approach to healthcare that leverages a one-of-a-kind system to support patients, families, and caregivers across the country, while remaining grounded in the mission of taking care of patients, or taking care of those who do®.












