Call 1.866.204.8611 to speak with a care professional. Outside FL, GA, DC, MD and VA? Call NPHI 844.438.6744.
Call 1.866.204.8611 to speak with a care professional.
Franklin Guerrero
Franklin is an accomplished fundraising executive with more than 20 years of experience leading national and international teams. His innovative approach will help position the Chapters Health Foundation as a national leader in healthcare and strengthen its impact on the communities we serve.
Prior to joining the Chapters Health System, Franklin was the Vice President of Major and Planned Gifts at Capital Caring Health. He also served in various leadership capacities of the philanthropy teams at AARP Foundation, Hispanic Scholarship Fund, Project Hope, USA for UNHCR, and Children International. Throughout each of these roles, he worked to drive program awareness, create and capture opportunities, and foster inclusive and equal cultures while securing six and seven-figure gifts. His collaborative approach centers on strong synergy with senior leadership to strengthen the organizational culture of philanthropy and donor-centricity.
Franklin holds degrees from the University of Sacred Heart in San Juan, Puerto Rico, Garrett Theological Seminary Located at Northwestern University in Evanston, IL, and advanced certificates in fundraising and business and Agile management from The Fundraising School at Lilly School of Philanthropy at Indiana University, The Owens School of Management at Vanderbilt University in Nashville, TN, and The McDonough School of Business at Georgetown University. He also holds a Certificate in Philanthropic Psychology from The Institute of Sustainable Philanthropy in Scotland, UK, and graduate studies in nonprofit management from Regis University in Denver, CO.
“The valuable relationships we continue to forge throughout our communities are significant. We value the support and trust of our donor community to champion an exceptional patient experience throughout our communities served.”
Chapters Health System is here to support you.
Frequently Asked Questions
I need help. How do I get started?
Beginning the hospice journey can feel overwhelming, but we're here to guide you. First, consult with your loved one's primary care physician to discuss if hospice care is the right choice based on their health condition. If the physician recommends hospice, they will provide a referral. Once you have this, reach out to our hospice team. We'll schedule an initial assessment to understand the specific needs and wishes of your loved one. This meeting ensures we provide the most compassionate and tailored care. Remember, our dedicated team is always here to answer questions and offer support every step of the way.
Do you have services where I live?
Chapters Health System is headquartered in Temple Terrace, Florida, with services available in many counties throughout the state as well as around the metro area of Atlanta, Washington, DC along with Virginia and Maryland.
Does insurance cover this?
Chapters Health System services can be paid by Medicare, Medicaid and many insurances along with additional options.
We accept Medicare, Medicaid, Tricare and most private insurances. Under Medicare, Medicaid and Tricare, hospice is an all-inclusive benefit—all services, medications, home medical equipment and medical supplies related to the patient’s illness are covered.
What is the difference between palliative care and hospice?
Palliative care and hospice both prioritize comfort and quality of life, but they serve different purposes. Palliative care can be introduced at any stage of a serious illness, and it can be provided alongside curative treatments. Its focus is on managing symptoms and providing relief. Hospice care, on the other hand, is specifically for those who are in the final stages of a terminal illness, typically when the patient has six months or less to live and curative treatments are no longer pursued. Both approaches emphasize a holistic approach, addressing the physical, emotional and spiritual needs of patients and their families.
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About Us
Established in 1983 as a community-centered, nonprofit entity, Chapters Health has grown exponentially through its radical approach to healthcare that leverages a one-of-a-kind system to support patients, families, and caregivers across the country, while remaining grounded in the mission of taking care of patients, or taking care of those who do®.












