Call 1.866.204.8611 to speak with a care professional. Outside FL, GA, DC, MD and VA? Call NPHI 844.438.6744.

Call 1.866.204.8611 to speak with a care professional. 

Chapters Health Hospice Care

Hospice care is making sure every chapter of life can be lived well. It’s also about empowering patients and their loved ones with choices.

Understanding Hospice Care

We’re reinventing healthcare by keeping you and your needs at the heart of everything we do. Part of our overall mission is  to provide quality lifetime care at minimal cost. Hospice care services focus on providing patients with the best possible remaining quality of life. With in-depth care, education and training, we offer pain reduction, maximum comfort, and emotional and spiritual support for patients and families.

What exactly is hospice care?

Hospice care focuses on pain control and symptom management, allowing individuals facing life-limiting illnesses to die as they lived their lives — in comfort, at peace and in control of their care and surroundings.

Hospice care is primarily provided in the home — whether “home” is a person’s house or a long-term care facility, a nursing home or an assisted living facility. Why? At home, patients are surrounded by the loving support of their family and friends.

What levels of hospice care do you provide?

  • Routine hospice care services are provided at the patient’s home and are available around the clock. These services are delivered by our experts in pain management and symptom control.
  • Continuous care is provided when a patient needs more constant care. With a goal to provide symptom management at the patient’s residence rather than transferring him/her to a hospital, we provide short-term, periodic and supplemental support in the home, nursing home or assisted living facility. Continuous care is available in short periods of time, varying in length up to 24 hours a day.
  • Respite care helps caregivers deal with the many demands they shoulder during this trying time. Respite care is available for up to five days and is usually provided in the nursing care setting.
  • Inpatient care is provided during a medical crisis to control or manage complex symptoms. The patient may be in a hospital, skilled nursing facility or Chapters Health hospice house. Although inpatient care takes place outside the patient’s primary residence, our team continues to coordinate care. “Inpatient care” can also include inpatient level of care in a contracted bed (either hospital or skilled nursing facility).

Please click here for our current hospice house visitation policy.

What specialty services does Chapters Health Hospice Care provide?

We offer a full continuum of hospice care to support patients in whatever stage of illness they face. Our integrated team coordinates ongoing care that encompasses physical, spiritual, social and emotional needs, continually responding as the illness progresses and a higher level of care is needed. Our hospice care services include:

Are Chapters Health-affiliated hospices Medicare-certified?

Yes, all of our hospices are Medicare-certified. Our hospices provide all four levels of hospice care described in the Medicare Conditions of Participation: routine home care, general inpatient care, continuous care and respite care. Care is provided by a team of:

  • Physicians
  • Therapists
  • Nurses
  • Grief Specialists
  • Hospice aides
  • Chaplains
  • Social workers
  • Volunteers

Who will be caring for the patient?

An individualized plan of care is developed for each patient and family based on their individual needs in consultation with the patient’s hospice attending physician and the hospice interdisciplinary team. Chapters Health follows the plan of care to address the patient’s and family’s physical, psychosocial, emotional and spiritual needs, discussing and addressing those needs regularly with the patient and family. All aspects of care are seamlessly coordinated and provided by the team, based on the needs of the patient and family.

How do I pay for hospice care?

Click here to learn more about paying for services.

I have more questions. Where do I go to learn more about Chapters Health Hospice Care?

Connect with a care professional 24/7/365. Call HospiceHelp24® at 1.866.204.8611 or Contact Us.

Frequently Asked Questions

I need help. How do I get started?

Beginning the hospice journey can feel overwhelming, but we're here to guide you. First, consult with your loved one's primary care physician to discuss if hospice care is the right choice based on their health condition. If the physician recommends hospice, they will provide a referral. Once you have this, reach out to our hospice team. We'll schedule an initial assessment to understand the specific needs and wishes of your loved one. This meeting ensures we provide the most compassionate and tailored care. Remember, our dedicated team is always here to answer questions and offer support every step of the way.

For more information, contact us now.

Do you have services where I live?

Chapters Health System is headquartered in Temple Terrace, Florida, with services available in many counties throughout the state as well as around the metro area of Atlanta, Washington, DC along with Virginia and Maryland.

For more information, visit our locations page.

Does insurance cover this?

Chapters Health System services can be paid by Medicare, Medicaid and many insurances along with additional options.

We accept Medicare, Medicaid, Tricare and most private insurances. Under Medicare, Medicaid and Tricare, hospice is an all-inclusive benefit—all services, medications, home medical equipment and medical supplies related to the patient’s illness are covered.

What is the difference between palliative care and hospice?

Palliative care and hospice both prioritize comfort and quality of life, but they serve different purposes. Palliative care can be introduced at any stage of a serious illness, and it can be provided alongside curative treatments. Its focus is on managing symptoms and providing relief. Hospice care, on the other hand, is specifically for those who are in the final stages of a terminal illness, typically when the patient has six months or less to live and curative treatments are no longer pursued. Both approaches emphasize a holistic approach, addressing the physical, emotional and spiritual needs of patients and their families.

"Nobody told me it was going to be easy. People ask me how I do it, and I answer that I do it because I love people! ”
—Patricia "Pat" Johnson, Hospice Aide, Lakeland, Florida
"Nobody told me it was going to be easy. People ask me how I do it, and I answer that I do it because I love people!”
Hospice Care: Testimonial 3
—Patricia "Pat" Johnson, Hospice Aide, Lakeland, Florida
“We were very impressed with hospice —the care, the facility, the warmth when you walk in the door: It was just welcoming.”
—Jane Russell, Volunteer, HPH Hospice
“We were very impressed with hospice—the care, the facility, the warmth when you walk in the door: It was just welcoming.”
Hospice Care: Testimonial 2
—Jane Russell, Volunteer, HPH Hospice
“LifePath Hospice shared in our joys and in our tears."
—Colleen Schiro, Tampa, Florida
“LifePath Hospice shared in our joys and in our tears."
Hospice Care: Testimonial 1
—Colleen Schiro, Tampa, Florida

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About Us

Established in 1983 as a community-centered, nonprofit entity, Chapters Health has grown exponentially through its radical approach to healthcare that leverages a one-of-a-kind system to support patients, families, and caregivers across the country, while remaining grounded in the mission of taking care of patients, or taking care of those who do®.

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Andrew Molosky on podcast

John J. Whyte, MD, MPH

CEO and Executive President,
American Medical Association

John Whyte, MD, MPH serves as the CEO and Executive Vice President of the American Medical Association, the nation’s largest physician organization.

Prior to the AMA, Dr. Whyte served as the Chief Medical Officer at WebMD, leading initiatives that expanded strategic partnerships, created new business opportunities, and positioned WebMD at the forefront of digital health innovation. He was a pivotal force in evolving WebMD’s digital platforms from content delivery engines to powerful tools connecting consumers directly to care, establishing critical new revenue models. He is a recognized leader in healthcare delivery and regulation and is consistently named as one of the Top 20 Health Influencers.

Before joining WebMD, Dr. Whyte served as Director of Professional Affairs and Stakeholder Engagement at the U.S. Food and Drug Administration’s Center for Drug Evaluation and Research. There, he spearheaded groundbreaking initiatives to modernize clinical trial design, expand diversity in research, and advance the regulatory use of real-world evidence — efforts that continue to impact patient-centered drug development today.

Earlier, as Chief Medical Expert and Vice President of Health and Medical Education at Discovery Channel, Dr. Whyte launched educational programming that captured both medical and mainstream audiences, successfully aligning mission-driven health education with corporate funding strategies and building new multimedia brand identities.

At the Centers for Medicare & Medicaid Services (CMS), Dr. Whyte played a pivotal role in formalizing Medicare’s national coverage decision process, directly shaping payment policies and advancing innovative models to improve healthcare outcomes. His experience at CMS demonstrates a deep understanding of health policy, reimbursement strategies, and the critical intersection of clinical innovation and payment models.

A board-certified internist, Dr. Whyte completed his MD at Hahnemann University School of Medicine, his residency at Duke University Medical Center and earned his MPH in Health Policy and Management at Harvard University. He previously served as a health services research fellow at Stanford University. An accomplished author, Dr. Whyte has written extensively for both professional and consumer audiences, including five best-selling book

Andrew Molosky on podcast

Dr. Venki Ramakrishnan

Nobel Laureate

Venki Ramakrishnan is an American and British molecular biologist who shared the 2009 Nobel Prize in Chemistry. He currently works at the world-renowned MRC Laboratory of Molecular Biology in Cambridge, England and from 2015-2020, he served as President of the Royal Society, one of the world’s oldest scientific organizations. He is best known for his work on protein synthesis, the process by which genetic information is used by the ribosome to make the thousands of proteins that make life possible. This process is fundamental to all life and its dysfunction leads to many diseases as well as to aging. He is a member of the US National Academy of Sciences and was knighted by the British government in 2012. In 2022, he received one of Britain’s highest civilian honors, the Order of Merit, which is restricted to 24 people across all fields.

In addition to his academic work, Ramakrishnan is a science partner of the venture capital fund Ahren Innovation Capital, and on the boards of the AI-based drug development company, Isomorphic Labs, and the British Library. He recently co-founded RNAvate, an RNA therapeutics company based on stable, next-generation RNA molecules. In the public arena, he played a leadership role when he was president of the Royal Society, including dealing with the consequences of Brexit and helping convene the Society’s response to provide advice during the covid pandemic and did a significant amount of public engagement including articles in the press and appearances on national media.

Ramakrishnan is the author of two popular books: Gene Machine (2018), a very frank scientific memoir about the race for the structure of the ribosome that led to the Nobel Prize; and Why We Die: The New Science of Aging and the Quest For Immortality (2024), which looks at the biology of aging and efforts to combat it.

Andrew Molosky on podcast

Marwa El-Menshawi, MD, MPH

Chief Operating Officer, PACE Chapters Health System

Marwa El-Menshawi, MD is the Chief Operating Office for Hope PACE. She is a triple board-certified physician, specializing in Family, Geriatric and Hospice Medicine. Dr. El-Menshawi's focus is on improving the lives of those affected by advanced age and serious illness through innovation in high complexity and value-based care. She has almost 20 years of clinical, academic and healthcare leadership experience.

Dr. El-Menshawi is a member of the American Academy of Family Medicine and the National PACE Association. She serves on the Mayor's Committee for Livability and Healthy Aging, focused on serving the community through advocacy and education, recommending and promoting programs and initiatives that benefit older adults.

Dr. El-Menshawi earned her Medical Doctorate as a Magna Cum Laude graduate from the University of Alabama School of Medicine and was awarded the distinguished membership into the Alpha Omega Alpha medical honors society, along with multiple academic achievement awards including the American Medical Women's Association Glasgow-Rubin Achievement Citation, the Merck Manual Award and the Peacock Teaching Fellowship. She completed her residency in Family Medicine and Certificate of Added Qualifications in Geriatric Medicine following a Geriatrics Fellowship at Advent Health in Orlando, FL. She serves as a Clinical Assistant Professor of Geriatrics at the Florida State University College of Medicine and an Assistant Professor of Family Medicine at the University of Central Florida College of Medicine.

Andrew Molosky on podcast

Andrew Molosky

President and CEO, Chapters Health System

Andrew Molosky is the President and Chief Executive Officer of Chapters Health System, the country's defining chronic illness organization, comprised of more than 30 different companies and programs, including the nation's largest nonprofit hospice network, PACE, value-based care such as CareNu, a Medicare Advantage plan, managed services organizations, technology solutions, advanced illness offerings, and more.
Established in 1983 as a community-centered, nonprofit entity, Chapters Health has grown exponentially through Molosky's innovative approach to healthcare, becoming a national leader recognized by Great Places to Work, Fortune, USA Today, and others for being a top place to work.
As a leading voice in healthcare, Molosky is routinely engaged as a consultant, speaker, and mentor. Molosky is modeling and leading across several industries concurrently.
Molosky has more than 20 years of experience spanning an array of geographies and organizations, including publicly traded, privately held, and nonprofit. He completed his undergraduate work at the University of Toledo and his Master of Business Administration from the Ken Blanchard College of Business at Grand Canyon University, additionally holding his Fellowship from the American College of Healthcare Executives.