Why Choose Hospice?

choose hospice

Why Choose Hospice?

In today’s world, each person has many choices that can be made especially when it comes to healthcare decisions. You know you have the option to choose your insurance plan. You can choose your physician and hospital. Bu did you know that if the situation should arise, you can choose hospice and the provider of your choice? Even when facing a life-limiting illness, people have choices.

The National Hospice and Palliative Care Organization (NHPCO), Consumer Reports and the American Cancer Society have developed questions and checklists to help patients and families identify information that is important when choosing a hospice provider. Chapters Health System has answered these questions regarding its hospice services. We hope you find the following information helpful in choosing the end of life care that’s best for you and your family.


Questions to Guide Your Decision to Choose Hospice

1. Is the hospice Medicare certified?

2. Has the hospice been surveyed by a state or federal oversight agency in the last five years?

3. Is the organization a NHPCO member, and does it comply with all aspects of NHPCO’s Standards of Hospice Programs?

4. Is the hospice accredited by a national organization?

5. Does the hospice conduct a family evaluation survey?

6. Does the hospice own or operate a care facility to provide homelike care in a hospice residence, hospital or nursing home?

7. Are clinical staff (physicians, nurses, social workers) certified or credentialed in hospice and palliative care?

8. What services do volunteers offer, and if requested, how quickly will a volunteer be available?

9. Will staff come to the home if there is a crisis at any time of day or night and on weekends? Who is available to make the home visit (nurses, doctors, social workers, chaplains)?

10. If I need to go to a hospital or nursing home, which does/doesn’t the hospice work with?

11. What “extra” services does the hospice offer?

12. How long has the hospice been operating in the community?

13. How many patients at any one time are assigned to each hospice staff member who will be caring for the patient?

14. What screening and type of training do hospice volunteers receive before they are placed with patients and families?

15. How quickly can the intake/admissions staff come to begin the admissions process? Is someone available at nights or on weekends?

16. What is the organization’s governance structure?

17. Is the hospice a “We Honor Veterans” program partner?

The following are three additional questions suggested by Consumer Reports/American Cancer Society.

18. Is the hospice a not for profit with 20 or more years of service?

19. Does the hospice offer palliative care consultations and care for those who are not yet ready for hospice care?

20. Does the hospice explain patients' rights and responsibilities?


For additional information, please call our helpful Chapters Health System team at 1.866.204.8611 or send an email to info@chaptershealth.org. 

Pin It on Pinterest