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A Proud History

In 1983, a group of volunteers received approval to open a hospice. Nearly three decades later, we’ve grown into a post-acute care system, caring for more than 16,000 patients and families annually.

The Evolution of Chapters Health System

1983: Volunteers open hospice; began caring for patients in late November as Hospice of Hillsborough; total patients served: 5.

1984: HPH Hospice began seeing patients. Good Shepherd Hospice opened George C. Forsythe Hospice House in old Morrow Memorial Hospital in Auburndale.

1988: Received National Hospice Organization Award of Excellence, Honorable Mention for community education; budget grows to $1.5 million; total patients served: 626, number of staff: 59.

1990: Children’s Bereavement Program began; moved into new 27,000 sq. ft. facility; University of South Florida School (USF) of Medicine added hospice to elective course-work. Granted accreditation by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) preeminent accreditation program for healthcare organizations.

1992: Grows to sixth largest hospice program in the country, serving 1,652 patients; extended services to include adult congregate living facility (ACLF) residents. In conjunction with H. Lee Moffitt Cancer Center and Research Institute opened the first hospice in-patient unit in Hillsborough County.

1993: Opened pharmacy, dispensed more than 3,000 medications in a 4-month period; first Camp Circle of Love helped grieving children heal; total patients served: 1,909; uncompensated care amount: $1.6 million; number of staff: 170.

1994: Developed caregiver program to support families caring for those in need. Partnership with USF expanded to provide a rotation for all third-year medical students.

1996: Created an in-house Durable Medical Equipment (DME) program to better serve hospice patients. Started seeing palliative care patients at the Hospice Palliative Care Clinic.

1997: Received Certificate of Need (CON) to provide hospice services in Hardee, Highlands and Polk counties; changed name to LifePath, Inc.

1998: Kathy L. Fernandez, RN, BSN, MBA named President/CEO. Opened in-house clinic in the Azeele office in Tampa to better serve patients.

2001: Changed name to LifePath Hospice and Palliative Care, Inc.; total patients served: 4,883; uncompensated care amount: $2.5 million; number of staff: 625; prescriptions filled: 108,929.

2002: Life’s Treasures Thrift Store opened; all proceeds support LifePath Hospice patient and family programs. In August, HPH Hospice launched HPH Home Health.

2003: Received $1.3 Million grant, with Moffitt Cancer Center and USF’s College of Nursing, to teach caregivers of terminally ill patients new problem-solving skills. HPH Hospice opened its first thrift store in New Port Richey.

2004: Acquisition of Good Shepherd of Mid-Florida to serve patients in Hardee, Highlands and Polk counties; cared for 52% of all deaths in Hillsborough County and 42% of all deaths in Hardee, Highlands and Polk counties. In September, HPH Hospice dedicated Marliere Hospice Care Center.

2005: HPH Hospice opened the East Pasco Hospice Care Center in Dade City.

2006: Axis Palliative Healthcare formed as a consultation service to address pain control and symptom management of non-terminal patients. HPH Hospice expanded services into Citrus County. With recognition by the American Board of Medical Specialties of hospice and palliative medicine as a medical subspecialty, way paved for LifePath Hospice to become major teaching site for USF’s Hospice and Palliative Medicine Fellowship Program.

2007: Good Shepherd Hospice and LifePath Hospice became accredited by the National Institute for Jewish Hospice (NIJH).

2008: HPC Healthcare, Inc. became not-for-profit parent company of LifePath Hospice, Inc.; Good Shepherd Hospice, Inc.; HPC Pharmacy Services, LLC; and Axis Palliative Healthcare, LLC. Good Shepherd Hospice achieved first Joint Commission accreditation. Received Circle of Life Citation of Honor Award from the American Hospital Association.

2009: HPC Healthcare formed HPC Staffing Services, LLC to centralize the coordination of staff between organizations; in March, HPH Hospice opened the Sturgill Hospice Care Center in Brooksville, in July, HPH Hospice opens a thrift store in Zephyrhills.

2011: HPC Healthcare changed its name to Chapters Health System.

2011: The Bud & Donna Somers Hospice House opened in Sebring.

2012: Broke ground on the Lakeland Hospice House. Good Shepherd Hospice and LifePath Hospice attain Level III status in the “We Honor Veterans” program.

2014: The Lakeland Hospice House opened on February 13; HPH Hospice opened the Citrus Hospice Care Center on August 18 in Lecanto; and announcement made on August 20 for Chapters Health System to affiliate with HPH Hospice. Both Good Shepherd Hospice and LifePath Hospice are re-accredited by The Joint Commission.

2015: On February 1, HPH Hospice and HPH Home Health officially became members of the Chapters Health System family with the signing of the final agreement. HPH Home Health earned The Joint Commission’s Gold Seal of Approval®. Good Shepherd Hospice named a 2015 Hospice Honors recipient by Deyta. LifePath Hospice named a Medicare Care Choices Model Demonstration Site by Centers for Medicare & Medicaid Services. LifePath Hospice and Good Shepherd Hospice reaccredited by the NIJH, and HPH Hospice accredited for the first time by NIJH.

2016: Good Shepherd Hospice named Readers’ Choice Winner of Best Hospice by News-Sun.  HPH Hospice opened its Center for Grieving Children in Hudson. Chapters Health opened 8,600-square foot Learning Center featuring a state-of-the-art simulation lab, clinical skills lab and special educational training room in Temple Terrace.

For additional information, please call our helpful Chapters Health System team at 1.866.204.8611 or send an email to info@chaptershealth.org.


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